Eligibility for Returns & Exchanges
Eligibility for Returns & Exchanges
You may request a return or exchange within 7 days from the date of delivery.
The item must be unused, in original packaging, with all tags, accessories, and invoice intact.
Products showing signs of wear, damage, or improper use will not be eligible.
Exchanges are subject to stock availability.
How to Initiate a Return or Exchange
How to Initiate a Return or Exchange
- Contact our Customer Support Team at connect@tgclabels.com within 7 days of delivery.
- Mention your order number, reason for return, and attach clear images if applicable.
- Once verified, our team will guide you through the pickup or return shipping process.
- After inspection, your replacement or refund will be processed within 7–10 business days.
Refund Process
Refund Process
Refunds are issued to your original mode of payment.
Please allow up to 7–10 business days after product inspection for the refund to reflect.
For prepaid and COD orders, refund timelines may vary depending on your payment provider.
Non-Returnable Items
Non-Returnable Items
For hygiene and sustainability reasons, customized orders, limited-edition models, or damaged items due to misuse are not eligible for return or exchange.
Our Sustainable Promise
Our Sustainable Promise
We encourage mindful shopping to reduce unnecessary returns and waste. Each return is managed responsibly to minimize carbon impact through eco-conscious logistics and packaging reuse. When you choose TGC, you support sustainable travel and responsible consumption.
Need Help?
Need Help?
For any assistance, please contact our Support Team at:
- 📧 connect@tgclabels.com
- 📞 +91-8451-067-915
- We’re available Monday to Saturday, 10 AM – 6 PM (IST).